Leonard is a certified six sigma black belt in Dell work as product quality engineer in 1997 to a product operation engineering director in GPS Enablement and Factory Services. He was part of the pioneer team who setup 1st manufacturing plant in Xiamen China and Dell factory in Bukit Mertajam Penang. He was the product manager that developed a big data automation called QVMS & HOST in APCC2 which became a global footprint in 2002-2009.
Throughout these years of his tenure in Dell, he experienced the transition of his role from a manufacturing industry to services – software defined supply chain organizations. In 2024, his software developer team launched an automated development too for Global Configuation Services and learned how AI has speed up the development of product and services. Leonard is also the Industrial Advisory Panel for the Faculty of Information Science and Technology (FIST)-Malaysia Multimedia University & Faculty of Computer Science-University of Science Malaysia.
He is also a member of Dell Malaysia Digital Academy, Northern Region Innovative Forum and mentor for Women In Action Mentor connect 2019, 2020, 2022 and 2023, 2024, 2025. He is the Global Services Mentor Circle mentor for 2021/2022/2023. Externally, Leonard is the vice president of Kiwanis Penang Central where the focus on helping underprivilege children.